Glossary

Borrowers can login to manage their profile, loans, payments, etc... We recommend they login under a private labeled version using your company URL.

Branches represent sales channels of deal flow typically from 3rd parties like correspondents or any affiliate with sub-affiliates. They can login to manage their profile, loan pipeline, brokers, borrowers, etc... They can create & update loans, upload docs and communicate with your back office staff accordingly. We recommend they login under a private labeled version using your company URL & their logo, which populate son their docs.

Brokers can login to manage their profile, loan pipeline, borrowers, etc... They can create & update loans, upload docs and communicate with your back office staff accordingly. We recommend they login under a private labeled version using your company URL.

We can add new fields on demand, which supports displaying in the pipeline, data export, API webhooks, & merge tags for document pre-fill. Designing new layouts inside the loan file can be done at a cost.

Our credit memo module supports borrower background, financials, property/collateral, projections, loan structure, strengths & weaknesses... which can all be populated on a formal credit memo summary.

You can fully customize existing or new loan programs and set the exact fields, required docs, workflow steps & guidelines accordingly.

Internal loan programs (aka investor/lender overlays) will overlay additional fields, workflow steps, required docs & loan guidelines inside a loan file. This helps everyone work the file according to the exact requirements of the investor buying the loan or the lender funding the loan.

Loan Officers can login to manage their profile, loan pipeline, brokers, borrowers, etc... They can create & update loans, upload docs and communicate with your back office staff accordingly. We recommend they login under a private labeled version using your company URL.

We can custom create E-sign ready docs that pre-fill based on the data inside the loan file. We can do this for your term sheet, loan apps, closing instructions, and even full loan closing docs.

Manage all your branches in a list view, track their performance, & set their permissions individually

Bulk send marketing or promotional e-mails to borrowers, brokers, loan officers, & contacts.

Manage every contact associated with your business & loans. Every time you add a contact to a loan, they are stored in the contact manager.Send email to this list on demand.

Manage all your loan officers in a list view, track their performance, & set their permissions individually

Automate actions like sending E-mails, creating tasks or sending webhooks to 3rd party apps based on trigger events like file status or sub-status change or workflow steps.

Manage all your tasks manually created by you or a team member or by the automation system.

We are integrating wth a payment provider that will auto run the ach payment for loan payments and also run ACh credit to investors accordingly.

You can manage the various escrow accounts for loans

Our lender marketplace is like a search engine to help 1000's of brokers find lenders for various loan types, and niches, across the country.

You can easily share a loan files to your investor or lending partners via a deal room, where they can review the details of the loan scenario, view attached docs & provide offers to lend or invest.

Add your own capital providers with their unique loan products & guidelines, which overlays on the existing lenders within the marketplace.

Pulling criminal background checks on borrowers is powered by lexis nexus and offered through the CRA Meridian Link network

With most virtual soft phones like ring central, five9 or Aloware you can install browser based click to call or text tool which works within LendingWise.

Custom integrations can be pretty complex and the time it takes to scope out the details and do the actual integration can vary greatly, especially around the UI/UX. We like to reserve these types of custom integrations for enterprise clients.

You can import & export Fannie Mae 3.4 files within the Lendingwise platform

Pulling flood cert on properties is easy within the system. It's powered by the CRE Meridian Link network.

This integration makes it easy to create custom document templates that pre-fill any type of pdf, doc or excel. We have 100's of merge tags to help you auto-populate templates like agreements, disclosures, deal sizer, credit memo, executive summary, statements, etc...

With our webhook tool, you can push updates based on Status or sub status updates or workflow steps. Alternatively, our Open API supports a pull down of almost all loan data within your lendingwise account.

We can support a MERS lookup and also registration of a loan to obtain a MERS ID number (MIN)

Order Mueller hybrid appraisal reports within Lendingwise. Their reports are supported by a nationwide network of home inspectors that do onsite visits to properties and provide a report & pics to a licensed appraiser for both residential & commercial properties.

Our Open API for create loans allows you to create loans from 3rd party tools like custom webforms (jot form) , or lead vendors like CIX.

Pulling AVMs on properties is easy within the system. It's powered by the CRE Meridian Link network.

Easily run a soft cet pull whish oesn affect the borrower score. Pull tri-merge reports from numerous credit reporting agencies (CRAs) powered m=by Meridian Link. Other CRAs like Corelogic or Xactus can be done as well for additional costs.

Our webhook tool pushes loan data to any 3rd party that support webhooks, like Zapier. Zapier is a powerful bridge between 1000's of web based software tools & platforms.

These are examples of docs that auto-populate from the doc library. We can add additional custom docs as needed

For agency loans and some private lending product like DSCR, they can utilize the legacy 1003 or new URLA 1003

The loan pipeline comes with 20+ filter options to search loans by program, status, substatus, workflow steps, assigned users, idle time, closing data range, etc... You can export the loan data from your search results into custom reports for closed loan reports, servicing onboarding, draw reports, loan tapes, etc... Save various pipeline views to check on certain types of loans in various stages.

The activity log shows real-time activity for loans being created, docs getting uploaded, docs getting E-signed, etc... Inside each loan you can view its detailed history of actions by all users.

HMDA reporting is included within every loan file if you need it. Exporting the HMDA data for your specific loan file that need it is also included.

(Coming Soon) Export specialized reports for loan servicing purposes that have all the payment details of every loan. FCI integration coming soon, where you can see in real-time all loan payments for loan in servicing.

Stay compliant & extra secure with a 2nd layer of authentication for user logins with 2-Factore Authentication powered by Twilio SMS or Email.

Hackers love attacking websites to take them down, making them more vulnerable to hack attempts & penetration. Cloudflare is the leader in preventing these types of attacks.

Restrict all user's access except certain IP addresses, to make your system more secure.

LendingWise is aligned with SOC 2 & PCI compliance.

All users can see & make detailed notes in the loan file. Every action creates system generated note history as well.

Live Chat helps you get instant help on the fly.

For more complex issues like feature request, custom docs, bugs, etc... Use the ticketing system to keep track of your pending requests.

The video library stores all our video content to help you learn about specific topics or general overview training.

All users can see & make detailed notes in the loan file. Every action creates system generated note history as well.

A detailed knowledge base will provide instant answers along with videos to walk you through many common FAQs

We are always available to assist & provide training for our clients to use the platform. Light technical support is always available on demand via phone, live chat, E-mail, knowledgebase, & video library. If you need comprehensive support & training outside your normal onboarding & implementation time period. we can assist for a fee.

We can custom build E-sign ready docs, forms, packages as needed. This assumes we have all the fields needed to populate.

We have professionally built website templates for the lending industry. They come with an easy-to-use editor to change everything on the site without having to hire a HTML designer/developer. They can be integrated with the lendingwise webforms, broker & branch registration, and user login portals.